There are many cashiers who take their big hearts and caring personalities to work with them. You know the kind. The store employees who are so friendly that they make everyone’s day brighter?
Ms. Rita Burns is one of these cashiers. She works at a Walgreens in Houston, Texas, and has a heart of gold.
Though Ms. Rita had already proved her loving personality through her interactions with customers, she went one step further on the afternoon of September 7, when she met a customer called Rina Liou.
It turned out that in her hasty dash out the door, Rina had picked up her husband’s phone instead of her wallet. She knew her husband had Apple Pay, so she stood at the checkout, trying to figure out how to use the app, growing increasingly agitated with every minute.
But her cashier, Ms. Rita, swooped in to save the day, telling Rina that she’d pay the total for her. This was despite the fact that she’d just paid off her own bills that day, and only had $20 left in her account.
According to Ms. Rita, she could see that Rina really needed the money, and that’s why she offered to help. She recalled:
“I just looked up at God and said, I guess I’m going to do it.”
Ms. Rita prayed there would be enough funds in her card as she used it to make Rina’s payment. Luckily, the payment went through.
Here, she returned the cash to Ms. Rita, along with a bunch of flowers and a thank-you note. She snapped a photo with Ms. Rita, then shared her story to Nextdoor.
Doesn’t this story just warm your soul? If you have a “Ms. Rita” in your life – maybe consider expressing your appreciation the next time you cross paths.